Localhood
Localhood connects content creators with tourism organisations, enabling creators to earn rewards for their content by submitting to ‘Challenges’, and local businesses to gain authentic content.
-
Design Strategy
UX Design
UI Design
Design System Contributor
Validation (Amplitude)
-
iOS Native App
Design System Components
-
Sean Pitcher - Senior Project Manager
Nick Milum - Product Manager
Kev Delannoy - Lead iOS Developer
Chris Song - iOS Developer
Elena Verling - Senior Product Designer
Jenna Newton - Intermediate Product Designer (responsible for user research)
-
Ages 18 - 30 years old
64% of Localhood iOS users are female
36% are male
How might we
Increase user activity & story creation?
Localhood Stories are a web-based version of the popular social media story format. This means they don’t expire after 24 hours, they live directly on the web and can be found organically via Google. Our main objective is to encourage Creators to make more Stories, so everyone benefits.
Spotlight Page
Two ways to encourage user activity, are: (a) send notifications at the right time to our Creators, and (b) create a Spotlight page.
Based on interview feedback, Localhood users wanted a page where they could discover other Creators’ stories. This not only creates a sense of community, it also inspires our users to create better content that travel brands can consume.
Wireframes
Spotlight UI
Notifications
Sending notifications at the right time without irritating our user is key. There are a few different ways to introduce notifications:
iOS push notifications: these can be time sensitive so our Creator’s never miss an opportunity to submit content to Challenges.
In-app notifications: which will guide our Creators while they interact with the app in a more subtle manner.
Notifications page: so Creators can access a single source of truth with all notifications in one place.
Notifications UI
Business Impact
-
Spotlight Page
Qualitative feedback in user interviews has been positive. Our analytics data shows a 23% increase in “stories per active user“, one of our KPIs.
-
iOS Notifications
44% increase in user activity upon receiving a time sensitive push notification. 31% increase in Story creation.
-
In-App Prompts
A combination of the in-app prompts and the Notifications page itself have increased user activity and Story creation by 44% so far!
-
Increase in quality & volume
Travel Partners noted an overall increase in the quality and volume of Localhood Stories they could choose from.